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FREQUENTLY ASKED QUESTIONS

Whats Included?
When you're onboard one of Royal Caribbean's cruise ships, almost everything is taken care of - your accommodations, gourmet meals in our dining rooms and cafés, and snacks throughout the day. All activities including our amazing fitness center, entertainment and our award-winning Adventure Ocean® Youth Program are all paid for. Even 24-hour room service is included. Royal Caribbean also offers very reasonably priced beverage cards, which entitle you to unlimited soda, juice and other beverages based on the card you choose. So, if you're looking for an incredible value, look no further - this is the vacation for you.

How do I get to the ship?
If you booked your air travel through Royal Caribbean, our Meet and Assist staff will meet you at the airport or in the city of cruise departure and take you to the ship. In most cases, your air arrangements include round-trip transportation and all transfers between the airport and the ship. If you purchase a cruise vacation only, you can purchase our Royal ConnectionsSM service, which includes round-trip transportation between the airport and ship. If you are arriving by car, you will usually find parking (charged at a daily rate) conveniently located near the cruise terminal.

How early do I need to leave?
You should plan to arrive at the pier at least two hours before the ship is scheduled to depart. Boarding times vary by itinerary. It is your responsibility to arrive on time. In preparation for prompt departure, cruise check-in will close 60 minutes prior to sailing. Guests arriving after this time will not be permitted to board.

What happens if my itinerary is changed?

In the event of strikes, lockouts, riots, weather conditions, mechanical difficulties, or for any other reason, we have the right to cancel, advance, postpone, or deviate from any scheduled sailing or port of call without prior notice. In this situation we may substitute another ship or port of call. However Royal Caribbean is not legally liable for any loss to guests by reason of the cancellation, advancement, postponement, deviation, or substitution. In addition, while we attempt to follow our published schedules as closely as possible, Royal Caribbean is are not responsible if they cannot adhere exactly to the published times at any of our ports of call. However, they will attempt to keep the passengers informed of any changes.

Can I make changes to a guest listed on my reservation?
Names may be changed up to 24 hours prior to sailing provided one of the original names remains on the booking. Name changes will be subject to a $35 per guest fee.
**Change fees are subject to change without notice.

What Legal Documents will I need if I am traveling with my child but not the other parent?
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.

What is Royal Caribbean International's Age Policy?
No guest under the age of twenty-one (21) will be booked in a stateroom unless accompanied by an adult twenty-five (25) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required). Royal Caribbean International reserves the right to ask for proof of age. Please note: An individual's age on the date of sailing determines his or her status for the entire cruise vacation.

Can I bring my own liquor onboard?
We apologize for any inconvenience but due to Royal Caribbean's regulatory and licensing requirements guests are not allowed to bring alcoholic beverages of any kind onboard for consumption or any other use. Alcoholic beverages that are purchased duty-free from the Shops On Board or at ports of call will be stored by us and delivered to your stateroom on the last day of your voyage. A member of the Royal Caribbean staff will be at the gangway to assist with the storage of your purchases.

What are the dress codes onboard?
There are three distinct types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights are:
• Casual: Sport shirts and slacks for men, sundresses or pants for women
• Smart Casual: Jackets and ties for men, dresses or pantsuits for women
• Formal: Suits and ties or tuxedos for men, cocktail dresses for women
3 to 4-night: one formal night and two or three casual nights.
5 –night: one formal, one smart casual and three casual nights.
7-night:two formal nights, one smart casual night and four casual nights.
10, 11, and 12-night: three formal nights and three smart casual nights, all other nights are casual.
14 and 15-night: three formal nights and four smart casual nights. All other nights are casual.


What is your smoking policy?
For the comfort and enjoyment of the Royal Caribbean guests, smoking is prohibited onboard most areas of our ships. However, to provide an onboard environment that also satisfies smokers, we have special designated smoking areas in many of our lounges and on all open-air decks. On Alaska Cruisetours, smoking is not permitted on motorcoaches or inside traincars. On Canadian Rockies Cruisetours, smoking is not permitted on motorcoaches or anywhere on the traincars.

How do I pay for onboard purchases?
For your convenience, Royal Caribbean ships use the SeaPassSM signing system. This system allows your to charge all onboard purchases by presenting the Cruise Card that is issued to you upon boarding. On the last morning of your cruise vacation, an itemized statement will be delivered to your stateroom for verification. For your convenience, your SeaPassSM charges will be billed automatically to the credit card you selected upon check-in.

What are gratuity guidelines for cruises?
To thank those who have served you well, we suggest the following guidelines:
Waiter: $3.50 USD a day per guest
Assistant waiter: $2.00 USD a day per guest
Stateroom attendant: $3.50 USD a day per guest
Headwaiter: $.75 USD a day per guest
Please note: A 15% gratuity will automatically be added to your bar bill or wine check when you are served.
Gratuities may be paid in the following ways:
• Pre paid by having them added to your reservation by your booking agent.
• Added to your onboard SeaPass account.
• Paid in cash at the end of the cruise
Envelopes for gratuities will be provided in the stateroom on the last night of the cruise.

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